National Stuttering Association

Christopher MonelloSenior Marketing Manager

    Christopher Monello

    Tinton Falls, New Jersey
    Senior Marketing Manager
    Scientific American Magazine

    Briefly describe your daily job duties.
    Simply said my job is to drive subscription revenue growth across all digital channels: email, social media, website, search, etc.

    As a person who stutters, share the most challenging part of your job.
    The most challenging part of my job is communicating via Zoom, phone calls, Slack messages, etc. As a person who stutters, it’s hard for others to know when I’m done sharing a thought. This can be frustrating when I’m in the middle of a block and I need a bit more time to convey my ideas. In person communication is easier for others to gauge when I’m done speaking.

    Did you self-disclose your stuttering during the job hiring process? If so, how did you do it and how do you currently disclose your stuttering to unsuspecting co-workers, clients and or customers?
    I did not self-disclose during the job hiring process, but I wish I would’ve. Disclosing stuttering makes you and your counterpart feel more comfortable and more often than not, makes for easier communication. I disclose my stuttering to colleagues now when the time feels right. I never force disclosing my stutter.

    Describe how stuttering makes you a better, more valued contributor at work.
    I think I’m a better communicator and listener because of my stutter. I listen to others and in general I’m more patient.

    What is your proudest moment at your current company?
    My proudest moment at my current company was finalizing a major project. My first project onboard 3 long years ago (feels much shorter) was to create automated email frameworks to onboard each category of our customers: subscription, eBook, and single issue. This project was very technical and also creative in nature. Accomplishing this and being able to share both positive engagement and revenue results signified the value I could bring to my superiors.

    What are your long-term career aspirations?
    My long-term career aspiration is to take all of the experience that I’ve built working in marketing in various industries (client-side, media, technology and publishing) and start my own application/company (still brainstorming ideas). I’d love to be my own boss one day and also build a company culture of acceptance across the board.

    What’s your best advice for people who stutter just entering the workplace and for those in a career striving to achieve greater success?
    Always be yourself. Don’t let your stutter define you. Join the NSA local chapter meetings and take advantage of their online resources. I interviewed for over 70 companies when I first graduated college in 2014. The process was rigorous and frustrating. Once I joined the NSA local chapter in midtown Manhattan, I felt immediately at home. To be so comfortable and open about my stutter with fellow stutterers is a gift that continues to enhance my life. You can get job interview tips and build both personal and professional relationships by joining the NSA community.